Terms & Conditions

The simple acceptance of the purchase by confirming the order placed implies that you accept these conditions, which govern in the absence of specific conditions, the relationship between you and Oh My God Design SL (hereinafter “OMG BCN”).
The commercial data “OMG BCN” is:
Oh My God Design SL established in c/Corders 7, 08003 Barcelona; B02660512 C.I.F provided.

If you have any question you can write to shop@omgbcn.com or call +34 +34 93 152 61 85 from Monday to Saturday from 11:30 to 21h.

 

1.Description of the products

In each presentation of the product offered on the website, characteristics are described. For additional information please request by email to shop@omgbcn.com.
Stocks of our products are limited, although the fact that they appear on the web implies that are in stock, it may be sold minutes before in the physical store. In this case we proceed to refund the product.

 

2.Prices

The products shall be sold for the price given, with the effective price being that indicated when the customer confirms the order.

OMG BCN reserves the right to change prices, articles, offers and conditions of sale without prior notice.

The prices always include Value Added Tax (VAT), but no other taxes, fees, duties or surcharges.
 

3.Delivery

3.1. Shipments to Spain (peninsula):

Courier: 1-2 business days from payment confirmation of your order.

Certified Mail: 2-3 business days from payment confirmation of your order.

Store pickup (Barcelona): buy today and pick up the next day.
Sorry, no ship to Canary Islands.
All deadlines are calculated for purchases made before 17h. For purchases made later, add one more day.

We shall not be held liable for any delivery delays caused by the courier service.

During busy periods (such as Christmas) these shipping times may be extended and we can not guarantee that your package will arrive before a specific date.
If you have chosen the option of shipping with certified mail, this only accepts claims after 15 days of delivery of the package at their offices.

3.2. Shipments to Europe:

Courier: 4-5 business days from payment confirmation of your order.

Certified Mail: 8-10 business days from payment confirmation of your order.
All deadlines are calculated for purchases made before 12h. For purchases made later, add one more day.
We shall not be held liable for any delivery delays caused by the courier service.

During busy periods (such as Christmas) these shipping times may be extended and we can not guarantee that your package will arrive before a specific date.

In the event that the Courier fails to make the delivery of your order, Courier will leave the package in state abandonment, having the client one month for the collection.

After this time the order will be destroyed, the products couldn’t be recovered, neither the amount of the order.

If you chose Certified Mail and you have not received your package within 4 weeks then please contact us and we will be able to reclaim this from the postal service.

3.3. Shipping worldwide:
If your country is not listed, please write to shop@omgbcn.com and try to fix it.

Certified Mail: 10-15 business days from payment confirmation of your order.

All deadlines are calculated for purchases made before 17h. For purchases made later, add one more day.
We shall not be held liable for any delivery delays caused by the courier service.

During busy periods (such as Christmas) these shipping times may be extended and we can not guarantee that your package will arrive before a specific date.

In the event that the Courier fails to make the delivery of your order, Courier will leave the package in state abandonment, having the client one month for the collection. After this time the order will be destroyed, the products couldn’t be recovered, neither the amount of the order.

If you chose Certified Mail and you have not received your package within 4 weeks then please contact us and we will be able to reclaim this from the postal service.

 

4.Shipping Cost

Shipping costs depend on the weight, the destination and the chosen option, UPS or Certified Mail. Before making the payment you will see the price of postage. It is understood as sending the delivery of items in address or address specified by the customer during the order.
The shipping costs include in all cases the value added tax (VAT), but no other tax, fee, fee or charge.

For shipments outside the EU: taxes generated at the destination will always be charged to the recipient.

 

5.How to pay

5.1. Credit Card:
Is the most convenient and secure way to pay. Only digits are needed, the expiration date and card security numbers listed back of the card. Our system of payment by credit card is safe because we have an SSL system approved with a key length of 128-bit encryption (the highest level commercially available). We accept the following cards: Visa, Visa Electron, MasterCard, Maestro, V Pay and Union Pay.

5.2. Paypal:
After confirming an order, the customer will be taken to the PayPal website, using its secure payment platform. After completing the payment process, the customer will return to Mr. Wonderful Shop.
Once PayPal can pay with Paypal account, in no case accept payment by credit card or COD. Paypal can retain an amount as a deposit or insurance when trying to make a purchase with the card on the PayPal platform (usually a few cents or 1 €). PayPal will reimburse this amount in about a month. The receipt of this amount does not guarantee that the purchase is made.

5.3. Bank Transaction:
Once we receive the transfer, the product will be sent. Transfers from any Spanish bank usually take 3 days and from international accounts, 7 days.
OMG BCN (Oh My God Design SL)
c/ Corders 7 08003 Barcelona
C.I.F.: B02660512
Bank: Banc de Sabadell
IBAN: ES28 0081 0057 3500 0254 6462
BIC: BSAB ESBB

 

6. Returns

If you are not happy with your purchase, you can return it within 14 calendar days from the date you receive the product(s). In this event, please provide us with written notification sent to shop@omgbcn.com stating the details necessary to locate the purchase. Upon receiving your email, we will send you an email confirming receipt.

To comply with the period for returns, the notification concerning the return of the purchase must be sent before the corresponding deadline expires.

If the return is due to causes attributable to OMG BCN (defective product or not matching the description of the product purchased), OMG BCN shall be responsible for picking up the products and/or changing them for the correct products, and shall bear the costs associated with this return and/or change.

If the return is due to causes not attributable to OMG BCN, such as changes of colour, size or other features, which are due to a change of opinion or mistake by the customer when making the purchase, then the customer shall be responsible for directly returning the product(s) to us in perfect condition, with no undue delay and must not, under any circumstances, exceed the period of 14 calendar days after receipt of the products. In this event, OMG BCN shall refund the customer for all the payments received, except shipping costs. The customer must also bear the direct cost of returning the products.

OMG BCN shall proceed to make the refund within 14 calendar days from the date the customer notifies us of the decision to return the purchase, and shall use the same payment method used by the customer for the original transaction. OMG BCN reserves the right to withhold the refund until the products have been received.

 

7.Taxes

The prices always include Value Added Tax (VAT), but no other taxes, fees, duties or surcharges.

 

8.Copyright

All the illustrations, store name and store photos are protected by copyright law. Any improper use may be prosecuted.

 

9.Data protection

For placing and tracking orders or other customer services that may be implemented in the future, personal data must be registered and a password chosen in order to sign in to restricted zones requiring prior identification. This prevents repeating the registration during future visits to the store. When you register with our server or place an order, your personal and address details, and the transactions made and being processed, are entered in our database, and shall solely be used for processing the order and its subsequent tracking. If you have given your express consent, and unless this has been revoked, your data shall also be used to send information about offers and services you may be interested in. You may change your customer registration details at any time (change of domicile, telephone, etc.) or request a password reminder if you have forgotten it.

We also hereby inform you, pursuant to Organic Law 15/1999, of December 13, on Personal Data Protection, and other existing data protection legislation, that the personal data contained in this form shall be entered into a file owned by Ivo Bartolomé Font for the purpose of channelling requests for information, suggestions, and customer complaints for the handling and resolution of these. The customer may exercise the rights of access, rectification, opposition and removal by writing to OMG BCN Ref.: LOPD (Personal Data Protection), C/ Corders 7, Barcelona, or to our email address: shop@omgbcn.com, in compliance with the legally established terms, and information may be requested.